Mobile Minute #192: Mobile customer service is your business’ gateway drug

Mobile Minute Episode #192:
We all understand the need to have incredible customer service as a part of our business mantra. Think back to the last time the service you received was so great that you made a point to return to that business again. Customer service is the gateway to loyalty and understanding that mobile is playing an increasingly important role in this cycle is where this episode focuses. Do it right and there is opportunity. Do it wrong – and many are – and the rest doesn’t matter.

With Rob Woodbridge and Chuck Martin

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About the author

Rob Woodbridge

I'm Rob, the founder of and I've spent 14 years immersed in the mobile and pervasive computing world. During this great time I've helped some of the most innovative companies grow their business through mobile. If you are in need of a mobile business advisor or coach, connect with me here to get things rolling.

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