Why start a competitor to a carrier? Because it drove Doug Simpson and his partners crazy that they couldn’t make an inexpensive, easy and reliable long distance call from a cell phone.
Instead of accepting what was out there they built ChatTime – an app for iPhone that allows you to make very inexpensive international calls anytime and anywhere without relying on Wi-Fi or 3G Data with true carrier-grade quality and reliability.
In this episode, Doug expands on the market they are attacking (you’ll be surprised here – it’s not what you are thinking!), the mechanisms they are using to market this very viral product (customer service, customer service, customer service!) and the challenges they’ve overcome being a globally distributed workforce.
Listen to the audio version now: [audio:http://blip.tv/file/get/Untether-ChatTime592.mp3]
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