There are scores of great examples of it out there but have you ever noticed that very few companies break away from the norm? Most look to the examples that have paved the way and incrementally move the needle forward – not inventing but more closely refining someone else’s invention. This has worked out well for the industry for sure – better user interface = better user experience = better products – but I hope we can break some of the patterns we are seeing and really start innovating at a UX level again.
This is where WillowTree Apps and their VP of Design, Blake Sirach want to play – and doing a fine job incidentally. To do UX properly there needs to be this convergence of timing, need, want and budget which is exactly where Blake and his team found themselves as they began developing the mobile experience for the new, state-of-the-art Barclays Center and the relocated Brooklyn Nets. This conversation, while fixated on how this happened and what they learned, also dives deep into the thinking around the in-game or at-home fan experience. It touches on lessons learned, opportunities still in the queue for development, what the “multi-screen” world may look like and we even dive into an old-fashioned “Apple UX vs Android UX” slap fest.