Can our smartphones and their sales reps get along inside the store?

Mobile Commerce Minute Episode #430:

A recent study by Moxie Software found that a good majority of us would rather consult our phones instead of a sales person. Chuck examines what this means for consumers, retailers and how the combination of mobile and in-store customer service will work together (or not).

With Rob Woodbridge and Chuck Martin

 


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About the author

Rob Woodbridge

I'm Rob, the founder of UNTETHER.tv and I've spent 14 years immersed in the mobile and pervasive computing world. During this great time I've helped some of the most innovative companies grow their business through mobile. If you are in need of a mobile business advisor or coach, connect with me here to get things rolling.

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